Your privacy is important to us. At lasoulstones, we are committed to protecting your personal information and ensuring a safe and secure shopping experience.

Information We Collect

We may collect the following information when you place an order, register, or interact with our website:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Billing Address

  • Payment details (processed securely via third-party gateways)

  • Order history and preferences

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and support

  • Personalize your experience

  • Send promotional emails (only with your consent)

  • Improve our website and services

Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Payment Security

All online transactions on our platform are processed through secure payment gateways using encryption technology. lasoulstones does not store any of your credit/debit card details on our servers.

Cookies

Our website uses cookies to enhance your browsing experience, track performance, and analyze traffic. You may choose to disable cookies through your browser settings, though this may affect site functionality.

Third-Party Services

We may use trusted third-party services for:

  • Payment processing (e.g., Razorpay, Stripe)

  • Shipping and logistics

  • Email communication

These services are only given the necessary information required to perform their tasks and are obligated not to disclose or use it for any other purpose.

Your Rights

You may at any time:

  • Request to see what personal data we hold about you

  • Ask for your data to be updated or deleted

  • Opt out of promotional emails or marketing communication

To request access, correction, or deletion of your data, email us at support@lasoulstones.com.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.